http://www.pledgebank.com/CharityReform Comments on 'protest for a day outside the offices of the Charity Commission and ICR' en-gb team@pledgebank.com 1901-01-01T00:00+00:00 2 hourly http://www.pledgebank.com/CharityReform#comment_578036 A 'universal complaints proceedure' seems to be a prerequisit for any organisation. I find it hard to understand why the charities do not have such proceedures. Charities are a business therefore are open to complaints a proceedure for dealing with complaints should be mandatory. With out such proceedures how are complaints dealt with ? Service users require and deserve professional accountable and verifiable proceedures in complaints. Just being labled 'charity' does not negate the need for protection from bad practice or service. http://www.pledgebank.com/CharityReform#comment_571491 The development of Mental Health Charities deserves far more public scrutiny. How they use money and ply large grants from the public purse or other sources which in turn influence Govt policy (creating the mis-shaped NIMHE) whilst they simultaneously sit as "advisors" on Govt (Dept of Health and DWP) "Advisory Boards" is a real cause for concern . As is the Mental Health Charities slick ability to create Top Down roll-outs of projects which end up having little longevity and dubious effectiveness, but maximum cash advantages for those administering them. The overfunded trend of "Top-Down" knows best creates lost opportunities for local groups and innovation and monopolises funding streams .... http://www.pledgebank.com/CharityReform#comment_570205 Congratulations about time the Commission and the Charities have been told that they need to take responsiblity for the people they are there to serve I made a complaint to the Commission sometime ago about a Charity and backed it up with evidence only to be told by the Commission that it was basically small fry and that they would not be doing anything about my complaint Within a very short period of time many staff left and the things I had objected to were miraculously rectified I felt it was done in a tip off fashion and behind closed doors I should never have had to complain in the first place if these guy's had been delivering what they say they deliver on the label We must make these charities accountable for their actions as they are public servants I fully support this pledge miranda morland bruised uk http://www.freewebs.com/bruiseduk/